NHTSA Complaint #11554118 — 2009 FORD F-150

The contact owns a 2009 Ford F-150. The contact stated that while his son was driving at approximately 25 MPH, the steering wheel detached. The driver was able to reattach the steering wheel and safely pull over. There were no warning lights illuminated. The contact called the local dealer, who referred him to an independent mechanic for assistance. The vehicle was towed to an independent mechanic, who replaced the standard clockspring in the steering wheel, part number CSP200. The manufacturer was contacted, and the contact was informed that the vehicle was too old, and no assistance was provided. The failure mileage was approximately 128,000.