NHTSA Complaint #11554056 — 2013 FORD EXPLORER
ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP issue reported to NHTSA
Complaint Details
| ODI Number | 11554056 |
| Vehicle | 2013 FORD EXPLORER |
| Component | ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP |
| Date of Incident | |
| Date Filed | |
| Mileage | 136,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
The contact owns a 2013 Ford Explorer. The contact stated that while the vehicle was parked, he became aware that there was water leaking from the vehicle onto the ground. The contact stated the vehicle was taken to the dealer to be diagnosed. The contact was informed that the water pump had failed and needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000. The VIN was unavailable.
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