NHTSA Complaint #11554042 — 2017 MAZDA MAZDA6

Mazda 6's from 2017 have a known, reported defect that causes the touch screen to "ghost touch" and randomly enter into the car's menus and change settings, dial phone numbers, delete entries, etc. There is a service bulletin issued to replace the touchscreen cover/lens but Mazda does not honor this repair for cars out of warranty and want to charge customers for this repair. This is a potential liability since the car can change safety settings that a driver is accustomed and relies on without their knowledge possibly resulting in serious injury or death.