NHTSA Complaint #11554040 — 2022 FORD EXPLORER

POWER TRAIN:AXLE ASSEMBLY issue reported to NHTSA

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Complaint Details

ODI Number 11554040
Vehicle 2022 FORD EXPLORER
Component POWER TRAIN:AXLE ASSEMBLY
Date of Incident
Date Filed
Mileage 15,629 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

The contact leased a 2022 Ford Explorer. The contact stated while driving 75 MPH, the vehicle started shuddering uncontrollably and was making an abnormal grinding sound. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the front driver's side axle was fractured. The dealer informed the contact that the failure was unprecedented. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 15,629.

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