NHTSA Complaint #11553954 — 2021 TESLA MODEL Y FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Complaint Details

ODI Number	11553954
Vehicle	2021 TESLA MODEL Y
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	November 3, 2023
Date Filed	November 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

While in cruise control, car will randomly suddenly brake without warning or visible obstacle. This has been an ongoing problem ever since buying the vehicle in 2021. Very dangerous as it has happened on the highway. Is startling and causes seat belt locking. I have reported the issue to Tesla and it's apparently a "limitation of software". We usually do not use cruise control in the Tesla because of the dangerous of this, but I decided to try again recently in hopes they had fixed it but to no avail.

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