NHTSA Complaint #11553861 — 2006 TOYOTA 4RUNNER

While towing a 16' utility trailer using the 2" ball on a Switch Ball #42178, the ball separated from the shank. I was driving my 2007 Toyota 4Runner traveling on the highway at about 60mph at the time. Fortunately the safety chains did their job and prevented the trailer from completely disconnecting from the vehicle. Upon stopping my vehicle several hundred feet after separation, I found the 2" ball still locked and secured inside of the trailer's coupler, and the shank still securely attached to my vehicle. As a result my rear bumper is now heavily damaged from the trailer contacting it after uncoupling from the vehicle. I'm glad nobody was hurt or killed as a result of this incident. If the safety chains had not done their job, the unattached trailer could have caused serious damage, injury, and/or death. This incident could have also resulted in losing control of my vehicle, which thankfully I did not. This Switch Ball #42178 was purchased in September of 2022 and this was the first time I've used it. At the time of the incident I had towed the trailer approximately 75 miles. I have a background in selling and installing utility trailers and towing accessories. I'm confident the product was installed and used as directed. I contacted Curt Manufacturing with the above concerns. At their request I shipped the trailer ball to them for inspection. They have denied any responsibility stating their product did not fail. They have blamed the incident on "user error". I'm happy to share all communication with the NHTSA. I am including pictures of the damage to my bumper which was caused by the trailer after the Curt ball became disconnected from it's mating shank. I can share more about my assessment of why this failure occurred upon request.