NHTSA Complaint #11641564 — 2006 TOYOTA 4RUNNER

We took the vehicle in for inspection and it failed due to the exhaust leaks, and more importantly the frame rusting out. We never received the recall notice for this issue. We have owned this vehicle for many years, so there is no reason we would not have been notified for the recall of the frame. The vehicle was just serviced last year and we spent a great deal of money to keep it running properly so we would not have any issues and it would last us for quite a long time to come. With the frame being rusted through, there is simply no way to keep this vehicle safe. Toyota did not notify customers that had the vehicles with the frame issue. This is something that is simply not acceptable. We are a family of Toyota owners and have always depended on the reliability of them. Finding this out has really shocked us and honestly diminished our trust in the Toyota reliability. Is Toyota willing to fix this issue, are we just stuck with this. Please help.