NHTSA Complaint #11553830 — 2022 KIA NIRO PHEV

The contact owns a 2022 Kia Niro PHEV. The contact stated while driving approximately 45 MPH, the HEV warning light illuminated. The contact called the local dealer, who informed her to bring the vehicle in for service. The dealer diagnosed the vehicle and informed her that the failure was due to the port component. The vehicle was repaired, but the failure recurred. While unplugging the vehicle, it failed to disengage from the port. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V534000 (Power Train). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 17,500.