NHTSA Complaint #11547586 — 2022 KIA NIRO PHEV

Hi, We made an appointment for lube oil and filter change for Oct. 12 in Redding. We made the call because the dock to recharge the phone was getting very hot and the phone shut down and said it needed to cool down. Two different phones and several times. We do not use it. During the call to two different dealers. Harper Motors and Redding Kia the said there was another issues with no remedy but we should receive a recall by mail. This leading to yesterday morning. Sept. 30, 2023 at 08:30. I put my foot on the brake and pushed the start button. Nothing happened except the dash read Check regenerative braking system and some other things then everything shut down and screen went black. The dash made a winding down sound. Everything shut down and locked. No response with the FOB. Hatch will not open. No lights anywhere. I can not move the gear shift to move the gear shift. It recommends moving the car away from structures and other cars. Because of fire danger. 2022 Kia Niro PHEV. As noted before we made contact with the dealers, They said to have it towed to them. It is a fire safety issue. How do I get it out of my garage with it locked down like this.