NHTSA Complaint #11553829 — 2018 RAM 1500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11553829
Vehicle	2018 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	October 30, 2023
Date Filed	November 6, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The Uconnect control panel randomly changes settings for the radio, climate, phone. rear view camera and other systems controlled by the Uconnect system. It even attempted to place an SOS call for emergency help. This causes a significant distraction for the driver and systems are randomly and continuously turned on, off and have settings changed. The cause of this malfunction is a delamination/failure of the touch screen controls. This is a defect well known to FCA on many RAM and Dodge vehicles.

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