NHTSA Complaint #11553817 — 2015 AUDI Q5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11553817
Vehicle 2015 AUDI Q5
Component ENGINE
Date of Incident
Date Filed
Mileage 75,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2015 Audi Q5. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to a dealer where it was discovered that oil had leaked into the engine coolant. Due to the failure, the oil cooler was replaced; however, the failure persisted. The vehicle was taken back to the dealer where an oil consumption test was performed. The test showed that the piston rings were defective and needed to be replaced. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 75,000.

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