NHTSA Complaint #11553725 — 2016 TOYOTA HIGHLANDER VISIBILITY/WIPER

Complaint Details

ODI Number	11553725
Vehicle	2016 TOYOTA HIGHLANDER
Component	VISIBILITY/WIPER
Date of Incident	August 7, 2023
Date Filed	November 6, 2023
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The side view mirrors are positioned in a way that completely blocks visibility on the sides of the car, especially when making a left-hand turn. After owing the vehicle for several weeks, I collided with another car when making a left-hand turn. I couldn't see the car when turning until it was too late. I've been driving for 30+ years and have never had an accident before. I had another close call several weeks ago, and my husband almost didn't see a pedestrian because of the visibility issue. I looked up the problem online and see that many other have had this same problem. Please look into it. I called Toyota but they don't have a recall and said they couldn't help. I plan to change out my side view mirrors but wanted to bring this to your attention so that no one gets hurt by this issue. Thank you.

Related Complaints for the 2016 TOYOTA HIGHLANDER

Other VISIBILITY/WIPER Complaints

#11450031 — February 2, 2022 — I was driving and I started to lower my sun visor and something broke and visor went all the way down and I could not...

#11187509 — March 18, 2019 — THE WINDSHIELD CRACKED BY THE DEFROSTER. FROM THE CENTER OF THE WINDSHIELD. THE BREAK IS ON THE INSIDE GOING DOWN TO...

#11058116 — January 2, 2018 — DRIVING SOUTH ON 12/20/2017, ON US-287 NEAR THE OKLAHOMA/TEXAS BORDER WITH NO OTHER VEHICLES VISIBLE IN FRONT OF US O...

#11054772 — December 14, 2017 — THE BULKY SIDE MIRRORS ON THE TOYOTA HIGHLANDER BLOCK THE DRIVER'S VIEW OF ONCOMING TRAFFIC WHEN MAKING A LEFT HAND T...

#11010409 — July 24, 2017 — SINCE APRIL WE HAVE BEEN TRYING TO GET OUR WINDSHIELD REPLACED. THE LOCAL AUTO GLASS DEALER BROUGHT OUT 3 SEPARATE W...

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