NHTSA Complaint #11553683 — 2020 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11553683
Vehicle	2020 HYUNDAI SANTA FE
Component	ENGINE
Date of Incident	November 5, 2023
Date Filed	November 5, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

Oil leak from oil pan area. Took the car to the dealer twice to get it fix and the problem temporarily stop but now is continuing to leak again. All they did was retighten the oil plug the first time and then the second time replaced the oil plug with a new one. They said it was a bad oil plug washer and now it should stop the leak, but now it’s leaking again. Took notice of the leak when the car was parked in garage overnight and a pool of oil formed under the car again. This is scary because losing oil like this is not normal and if it continue it could seize the engine while the driver is driving it risking the safety of the driver and car.

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