NHTSA Complaint #11553444 — 2016 LAND ROVER RANGE ROVER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11553444
Vehicle 2016 LAND ROVER RANGE ROVER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Vehicle indicator states no more starts in 249 miles due to Quality of Diesel exhaust fluid. Car has been to dealership 3times and continues light/indicator comes on. Only owner of car and always new highest quality blue DEF used for vehicle. Car stopped while I was on a trip and would not restart while I was in a remote area. Dangerous situation stuck in middle of nowhere as female alone. Reviewing literature/blogs related to this issue and unbelievable amount of consumers with same issue. Thousands of dollars spent by reports and no resolution. This is not an issue of a part wearing and not working. It is obviously more involved as faulty equipment. One of the mechanics even advised me to sell the car because it is not “fixable”. We paid over $120,000 for this vehicle to have an issue that locks our car down and is not fixable. We have contacted Range Rover direct more than 3 times with no success. I asked about recalls because so many people are having this issue and they told me I had to report my concern to you. Any assistance with this issue would be greatly appreciated.

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