NHTSA Complaint #11472734 — 2016 LAND ROVER RANGE ROVER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11472734
Vehicle 2016 LAND ROVER RANGE ROVER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

At the end of May, about 10 days after getting my car serviced at the Land Rover Manhattan location middle of May, I headed to a short trip with my family. An hour into our trip, I could hear horrible noises coming from the engine, as if the gears were grinding with the engine shaking drastically. As I tried to pull to the side of the highway to safety, smoke started coming out of the front of my car. I got my family out of the car immediately and called roadside assistance. I went to inspect my car while we waited, and I noticed that there was oil all over the front (and rear) bumpers, as if all of the oil had spilt while I was driving. This was extremely strange since there was no light on my dashboard and my car had recently been serviced. It has been a month and a half since the incident and I have yet to get a clear idea of what exactly went wrong and I have yet to receive back my car.

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