NHTSA Complaint #11553130 — 2016 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11553130
Vehicle 2016 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

I noticed one day when filling up my wiper fluid that the engine was just slightly below the coolant low level. I topped off the coolant and tried to see if there was any leaks under the car. I couldn't see any. I started the vehicle and noticed there was bubbling in the coolant reservoir.I called my local mechanic and scheduled an appointment to bring the car in. The car wasn't driven until the day it was going in to be looked at. When driving the car in it started rough and slugish but then went back to normal. I drove it to my mechanics and on the way the car started running very rough engine shaking and the check engine light started flashing. I was only a few blocks away from the shop so I coasted in. They took the car in said it had a code for a cylinder misfire and started the car saying it was blowing white smoke out of the exhaust. They ran a test on the car and said they didn't want to take anything apart and to tow it to Kia. The car was towed to Kia in Wheat Ridge, CO. Car was inspected and the diagnosis was that the engine had overheated. The block is made of aluminum and so is the head. The headbolts that hold the two pieces together are a different type of metal. This manufacturing defect caused the threads in the aluminum block to strip or pull and loose tension on the head gasket. This allowed coolant to enter into one of the cylinders. Kia is recommending the engine be replaced for $11,910 and change. Car was regularly serviced and drove perfectly fine up until the day it went into the shop. Dealer service dept says this is very common on Kia and Hyundai 3.3L engines. Multiple cases around the same mileage.

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