NHTSA Complaint #11553023 — 2016 BMW 328I

In July 2023, my 2016 BMW 328i sedan with N26 engine began emitting a large plume of smoke for 15-30 seconds from the exhaust after a cold startup. I identified the following recalls which described the same situation as mine (SI B11 11 16 and SI B11 17 16) but was informed by the local BMW dealership my VIN was ineligible for both. In early October 2023, I brought my car to a local repair shop, where the mechanic confirmed the issue to be the oil feed line and replaced it with part # 11-42-8-678-840, removing original part # 11-42-8-626-652. The aforementioned recalls specify the smoke from the exhaust is caused by faulty oil feed lines or carbonization of the turbocharger sealing ring, both of which may be resolved by installing part # 11-42-8-678-840 that includes a check valve to prevent this issue moving forward. While my car was experiencing the same problem and required the same part # to resolve, it was classified as ineligible due to the very limited scope of the recalls, namely the production and model years of eligible cars (2011-2013). While my car was manufactured in January of 2016, it still received an inadequate oil feed line that did not contain the check valve. This is problematic as no recall was issued for my car thereafter once BMW identified this issue as early as October of 2016. I have since spoken with the parts manager at my local dealership as well as a case manager with BMW of North America and was informed no further assistance could be provided. I feel my car should have been included in a recall to replace the oil feed line was it did not receive one with a check valve upon production.