NHTSA Complaint #11552970 — 2021 FORD ESCAPE SERVICE BRAKES

Complaint Details

ODI Number	11552970
Vehicle	2021 FORD ESCAPE
Component	SERVICE BRAKES
Date of Incident	November 1, 2021
Date Filed	November 1, 2023
Mileage	8,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

The contact owns a 2021 Ford Escape. The contact stated while reversing, the vehicle vibrated and made an abnormal sound. The contact stated that the failure had been recurring. There was no warning light illuminated. The vehicle was taken to the dealer, where an updated brake kit was installed on the vehicle. Additionally, the dealer scuffed up the brake pads; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 8,000.

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Other SERVICE BRAKES Complaints

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#11687406 — September 15, 2025 — The contact owns a 2021 Ford Escape. The contact stated that while shifted into reverse and depressing the brake peda...

#11679885 — August 11, 2025 — 1 Brakes are making noise all times when in slow motion the brake paddle depressed ether is moving forward or reversi...

#11634055 — January 4, 2025 — I have had a problem with a loud moaning noise from the brakes when placing the car in reverse. I have reported this ...

#11633170 — December 30, 2024 — The contact owns a 2021 Ford Escape. The contact stated while reversing, there was a loud screeching sound coming fro...

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