NHTSA Complaint #11552757 — 2021 KIA SOUL
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11552757 |
| Vehicle | 2021 KIA SOUL |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
First off I do not use my lane keep assist. When traveling at any speed on a long curves of 100 to 150 ft or longer or sitting in a parking lot with the steering wheel angled between 15 to 30 degrees either left or right of center for 15 to 30 seconds the system will (in a sense) fall asleep. On the long corners this causes a dangerous situation for the driver and others because with the system falls asleep it will continue tracking the same course without recentering unless forced to re-engage. In other words it will not come out of the curve without forceful input from the driver. The vehicle has been in to the dealer where the issue has been dulpicated and confirmed by two technicians and dismissed by master tech without actually test driving. This issue should be labeled warning because serious injury or death will eventually happen.
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