NHTSA Complaint #11552636 — 2017 CHEVROLET TRAX
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11552636 |
| Vehicle | 2017 CHEVROLET TRAX |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
My Check engine light came on at about 46,000 miles. The mechanic showed me that the oil was burned at looked like chips of metal. He said that the Turbo Charger was cracked also. He replaced everything and flushed the system clean. He video taped the whole repair process. Now, 8,000 miles later, the Check Engine light is back on and the very same problem has repeated itself. I looked on the internet and found HUNDREDS of Blogs with THOUSANDS of Consumers with the same problem. All of them state that the Turbo Charger cracks, leaks into the coolant, over-heats the engine and burns up the oil. They all state that the repair is about $3,000.00. Some are on their 3rd and 4th go-around with this problem. They state that Chevrolet does NOT respond. I, personally, contacted the dealership that sold me my care and reported the problem. I was told that mine was an isolated incident and then they tried to sell me another car. Here is ONLY ONE BLOG with all the consumers' complaints about this ONE MATTER: [XXX] I paid around $35,000.00 for this car at the time of purchase. I paid it off early. You can tell by the low mileage that I do not drive my automobile hard. I keep it well maintained. At 50,000 miles, it cannot be driven until I invest another $3,000.00 in repairs....that I just paid 8,000 miles ago for the the same repeating problem. I need Chevrolet to do one of three things: 1) Resolve the ROOT problem that keeps causing this ongoing problem and fix my car PERMANENTLY of this problem at NO CHARGE; 2) Give me a different model car that has 50,000 miles as an exchange; 3) Refund 2/3 of my money so that I can get a different vehicle. They have left me with no automobile to drive. They act like I am too stupid to understand that the problem lies with them (probably because I am female). They try to convince me to spend yet another 35,000 to 40,000 dollars on a different new car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Related Complaints for the 2017 CHEVROLET TRAX
Other UNKNOWN OR OTHER Complaints
#11686392
On my two thousand seventeen, chevrolet tracks is not listed under the recalls.But what the recall has listed, those ...
#11676159
Had to have the turbobooster on a 2017 chevy trax ls replaced under 120,000 miles $3722 was the cost of repair
#11578726
Check engine light comes on. The car jerks or lunges when speeding up or slowing down. As if in the wrong geer. 104,0...
#11551489
Cable that controls thermostat to temp knob in car broke and gears that run system stripped.
#11449388
This is the second vehicle which has the same problem, NO HEAT, we check the anti-freeze and it is just fine. All th...
Recent Complaints for the 2017 CHEVROLET TRAX
#11715731
ELECTRICAL SYSTEM
When driving, speedometer/RPM dial both go to 0. The “Service Stabilitrak” message comes on followed by the “Service ...
#11715731
STEERING
When driving, speedometer/RPM dial both go to 0. The “Service Stabilitrak” message comes on followed by the “Service ...
#11711127
ENGINE
To Whom It May Concern, I am writing to formally request reimbursement or goodwill assistance for the repair of the ...
#11711127
POWER TRAIN
To Whom It May Concern, I am writing to formally request reimbursement or goodwill assistance for the repair of the ...
#11702716
ENGINE
The contact owns a 2017 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the contact no...