NHTSA Complaint #11552573 — 2018 RAM 2500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11552573
Vehicle 2018 RAM 2500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Continued failure of hydraulic control unit (HCU) and Anti-lock brake system (ABS) module causing fluctuations in brakes at times (have to press harder on brakes) and lights go on and off, sometimes staying on for lengthy periods (usually on highway) or while driving and disables the cruise control. Second time in just under 3 years (fixed in Nov 2020 and reported to dealer Sept 2023), same issue on parts both time, fix identified as faulty HCU and ABS module as dealer identified issue and placed order for parts (5 month backorder to Feb 2024 as apparently very common issue with these trucks). The issue is both the change in brake sensitivity due to this part failure and the sudden cancellation of cruise control, the braking impacts the braking performance and cruise control drop out causing sudden drop in speed on highways.

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Recent Complaints for the 2018 RAM 2500

#11719709 SERVICE BRAKES My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been w...
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#11719709 SUSPENSION My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been w...
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