NHTSA Complaint #11552493 — 2019 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11552493
Vehicle	2019 HYUNDAI SONATA
Component	ENGINE
Date of Incident	October 4, 2023
Date Filed	October 29, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

I bought this car 1 year and 2 months ago from a Hyundai dealership. The car was close to 73,000 miles. A few days after I got the car I started hearing this noise that sounded like a rattle coming from the front while accelerating to about 2,000 RPM. Due to my work, I went back to the dealer after 1,000 miles and explained to them about the noise and they duplicate it. The engine was consuming oil when I bought the car, I went back to the dealer and never did any testing on oil consumption. The problem got worst and worst. I started a claim with Hyundai Corp and I waited for 4 months to the an approval and they are only covering 50% of the engine. Dealer says I have to pay $3,200 to start engine replacement process, with no payment plan. Now I have a debt of $17k and no car. Engine has no compression on cylinder 3, which causes a misfire and makes the car unsafe to drive and leaves me unemployed with a child and bills to take care of. Thank you Hyundai, nice job 👍🏻.

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