NHTSA Complaint #11552090 — 2023 CHEVROLET BOLT EUV

What component or system failed or malfunctioned, and is it available for inspection upon request? - I believe it is the electrical component, or wiring component that is under the hood. It spontaneously caught on fire in the middle of the night with no indication of arson or outside source. How was your safety or the safety of others put at risk? Definitely a safety concern since how would anyone know if their car will not spontaneously catch on fire while driving, parked, inside a garage? Not only my own safety concern, but for my family and neighboring houses/cars' safety as well. Has the problem been reproduced or confirmed by a dealer or independent service center? GM Claims department only stated that they went by NFPA921-2021. However, no detailed report was produced, or at least they say it never did, even though we requested more than two dozen times. And evidently, just closed the case without giving us a valid reasoning or evidence of anything. And as for the NFPA921-2021, it is two years old already. Please keep in mind that GM had this car for almost 3 months for investigation but no report, reasoning, or any valid understanding for a consumer's point of view. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? GM said they did but no investigation report or work report or anything related to that has been provided. NO EVIDENCE, NO TRAIL, NO INVESTIGATION REPORT. Only denial letter. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear None of the warnings were shown prior to this. 3 months of investigation from GM, but no reports, no investigation report was produced or provided. How can we as a consumer, believe what they are doing is valid and fair?