NHTSA Complaint #11551979 — 2021 BMW X5

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11551979
Vehicle 2021 BMW X5
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State FL

Consumer Description

2021 X5 M50i: The driver's knee airbag deployed in a crash and lacerated my left lower leg down to the muscle and abraded most of the layers of skin on my right shin. I was taken to the ER by ambulance. The laceration could only be partially sutured together. There was no shrapnel in the wounds. I have to go to a wound care center to treat the mentioned injuries. Everything else on me was fine, just some bruises and sore muscles; my car saved my life. I was not at fault. All airbags, except the vacant front passenger, were deployed. I was the only occupant of the vehicle. The airbags have not been inspected by the dealer or anyone else as it was a total loss and taken away to a salvage lot to be sold at auction. The insurance company went by the photos that I sent in. I have a lot of photos. There are knee airbag recalls on other model years of this vehicle but none on mine, the subject VIN. It has had no recalls since I owned it and I bought it new in Sept 2020. There were no warning indicators of any potential problems prior to the crash. I suspect the edges may be sharp or it didn't deploy properly. I hope these airbags can be checked to see if they are defective as they can really hurt someone. (There is a lot of insurance claim communications that I haven't attached but I will if requested)

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