NHTSA Complaint #11688338 — 2021 BMW X5

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number	11688338
Vehicle	2021 BMW X5
Component	SEAT BELTS
Date of Incident	September 12, 2025
Date Filed	September 19, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Described by BMW as a "malfunctioning passenger restraint system", the sensor detecting weight in the seats is faulty without any external factors. The safety of both minors and adults is placed at risk when a system like this malfunctions, either keeping the airbag on or off. The automatically-adjusting seatbelt is also affected by this. There was a warning message for this displayed.

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#11553579 — November 4, 2023 — UNKNOWN

#11386420 — January 4, 2021 — SEAT BELT TENSIONER WOULD NOT RELEASE AND CONTINUED TO TIGHTEN AROUND CHILD'S WAIST. COULD NOT EXTRACT THE CHILD AND ...

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