NHTSA Complaint #11551947 — 2023 FORD F-150 HYBRID
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11551947 |
| Vehicle | 2023 FORD F-150 HYBRID |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I purchased the truck 2 weeks ago brand new and it has a total of 570 miles on it. After not being used for one day, the truck would not start at all. I receive a warning indicating that I should stop safely now, that full power accessory mode is on and a check engine light. I connected a OBD scanner but no codes were generated. The truck should no signs of a dead battery as all electrical functioned other than starting the hybrid electric engine. I contacted a dealership who informed me that I had to have the vehicle towed to them at my expense. I tried multiple times to start the truck again with the same results. While waiting for the tow truck (40 minutes later), I tried again and the vehicle started. There appear to be many claims of this same behavior related to the Ford powerboost engine for several years which I was unaware of prior to purchase. This level of insecurity should have no place when purchasing a brand new $80K automobile as my 13 year old daughter was left stranded as a result.
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