NHTSA Complaint #11551821 — 2014 KIA CADENZA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11551821
Vehicle	2014 KIA CADENZA
Component	ENGINE
Date of Incident	October 25, 2023
Date Filed	October 25, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

There is a clatter at startup of the engine. I researched the issue and KIA has a service bulletin about the issue and a resolution for the problem. I had the vehicle brought to the dealership for the windshield recall and asked them to please apply the service bulletin since the timing chain has the discussed rattle at startup. They will not fix the issue. even knowing that it is causing internal engine damage for a defective part. If these vehicles are not fixed properly, the engines will expire prematurely and may cause serious injury.

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