NHTSA Complaint #11567239 — 2014 KIA CADENZA

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11567239
Vehicle 2014 KIA CADENZA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I was driving my 2014 Kia Cadenza and then I noticed the vehicle has lost power and all the electrical components shut off (Odometer , dash lights and radio ) , as I was cruising down the road waiting for vehicle to slow down I noticed vehicle steering was very heavy and didn't have any breaking power , I pull into a place away from road when i noticed that there was smoke coming from the car and the car was catching fire , in that moment I opened the hood and I did have a fire extinguisher . I was pushing the vehicle back while spraying it and was able to turn off the fire before spreading . The car will require a new engine . I reached out to multiple kia Dealerships but they will not accept repairs on the car and will redirect me to kia customer support . It's been a hassle for the past couple of months and I can't seem to get to a resolution

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