NHTSA Complaint #11551379 — 2021 JEEP WRANGLER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11551379 |
| Vehicle | 2021 JEEP WRANGLER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
My vehicle shook violently while in operation, no indicator or warning lights came on. I called the dealership for an appt and did some research on the issue. Service department found the steering dampner to be weak and replaced it. Jeep has 13,088 miles, out of warranty 5 days prior to service call. Incident happened 3 days after warranty expiration. Jeep has never been off-road. I have the dampner that was removed, no one has looked at it except the service department. The problem was confirmed by the dealer rep as calling it the "Death Wobble". My safety and others were put at risk by my having to divert my attention from the road to my jeep, turn on Emergency flashers and ease my jeep out of traffic. Then I had to slowly and cautiously ease back into traffic to get to the right side of the highway. This happened 2 more times before I was able to get home.
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