NHTSA Complaint #11551337 — 2012 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11551337
Vehicle 2012 FORD EXPLORER
Component STEERING
Date of Incident
Date Filed
Mileage 168,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

The contact owns a 2012 Ford Explorer. The contact stated while driving 45 MPH, the steering wheel was firm, making it difficult to maneuver the vehicle. The contact stated that the power steering assist failure warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 168,000.

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