NHTSA Complaint #11551104 — 2020 ACURA MDX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11551104
Vehicle	2020 ACURA MDX
Component	ENGINE
Date of Incident	October 14, 2023
Date Filed	October 20, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

2020 Acura MDX, bought this in February of 2021. Issue with the auto-idle completely turning off the engine, when you pull up to a red light or stop sign and the engine goes into Auto-idle, then go into neutral, sometimes showing the battery sign. The car is completely disabled, have to shut off the engine and restart. This happened about 3 times, the last time was with my 2 young children in the car and people honking at me!!!!! Brought it into Acura, when said it was battery issure and replaced the battery in Sept. 2022. August 2023, brought it in for 2 recalls, once was for the idle engine, they service person said the issue was fixed. October 2023, by car did not restart from auto-idle (AGAIN TWICE in less than a week), brought it in again, they said they couldn't find anything wrong with it! Just got my car back, called Acura headquarter, made a complaint!

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