NHTSA Complaint #11551022 — 2017 GMC SIERRA 1500

The contact’s husband owns a 2017 GMC Sierra 1500. The contact stated that while her husband was driving at approximately 55 MPH, the vehicle hesitated and stalled. The check engine warning light was illuminated. The contact’s husband was able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired; however, approximately 1 year later the failure recurred. The contact stated that while her husband was driving approximately 55 MPH, the vehicle hesitated and stalled. An unknown warning light and the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving approximately 45 MPH, the vehicle hesitated and stalled. The vehicle was restarted but the vehicle decelerated while the accelerator pedal was depressed. Additionally, the contact stated that she was informed by the dealer that the vehicle failed to shift into the intended gear and as a result, the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.