NHTSA Complaint #11551011 — 2020 FORD ESCAPE

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the contact heard an abnormal sound while opening the front driver’s side door. The contact became aware that the front driver’s side door had been damaged nearby the hinge and there was a hole is forming. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 50,000.