NHTSA Complaint #11550996 — 2021 TESLA MODEL Y

While driving, steering wheel locked! Prior to locking there were no warnings. While wheel locked, warning popped up-“ steering assist reduced.” I was going up a curved parking garage ramp when wheel locked, I was unable to turn my vehicle causing my car hit curb, scraping my rims. Cars were honking behind me, there was no where to move. I was scared, causing me to have a panic attack. I had to turn off/on car twice for steering to go back to normal. I took vehicle to Tesla and had to pay $387 for diagnosis. I was 4,000 miles over warranty. Tesla is saying it could be a possible steering rack replacement and cost $2,500. Tesla will not pay for rim damage or pay for fixing the steering issue, which is a major safety problem. Tesla needs to do better!