NHTSA Complaint #11550868 — 2016 AUDI A4

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11550868
Vehicle	2016 AUDI A4
Component	ENGINE
Date of Incident	September 28, 2023
Date Filed	October 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

Car has 69,700 miles. All Audi suggested maintenance has been done. Synthetic oil changed every 5,000 miles (more frequently than Audi 10,000 mile recommendation). At 60,000 mile oil change, engine used 1 qt of oil. At 65,000 miles engine used 2 qts oil. At 69,500 mile oil change engine used 3.5 qts of oil. Audi is not sure this is excessive oil use. Must perform oil consumption test at our expense. Really?!?! Audi solution is for us to pay $8,500 for new pistons and rings. From what I see online, this is a common problem, a manufacturer defect that Audi is unwilling to stand behind. Please share my complaint with Audi USA. Registered a complaint with them also.

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