NHTSA Complaint #11337731 — 2016 AUDI A4

ONLY 500 MILES FOLLOWING AN AUDI OIL CHANGE, THE OIL SENSOR LIGHT WENT OFF NOTIFYING US TO ADD ONE QUART OF OIL. WE ADDED ONE QUART OF OIL AND CONTINUED DRIVING AND THEN THE LIGHT WENT OFF AGAIN. WE CALLED AUDI SERVICE AND THEY TOLD US TO FOLLOW THE INSTRUCTIONS AND ADD ANOTHER QUART OF OIL. WE DID AND REPEATED ONE MORE TIME AFTER ANOTHER HOUR (75 MILES). AFTER FILLING THE THIRD TIME AND DRIVING, WHITE SMOKE STARTED BILLOWING FROM THE VEHICLE AND WE HAD THE CAR TOWED TO THE AUDI DEALERSHIP 233 MILES FROM WHERE WE WERE. THEY SAID THAT THE OIL GAUGE WAS FAULTY WHICH SENT FALSE READINGS TO THE COMPUTER. THEY SAID THAT THIS THEN CAUSED OIL TO GO DIRECTLY INTO THE CATALYTIC CONVERTER THUS CAUSING THE SMOKE AND FIRE HAZARD. CAR ONLY HAS 42,000 MILES ON IT WHEN THIS HAPPENED.