NHTSA Complaint #11550841 — 2014 HONDA RIDGELINE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11550841
Vehicle 2014 HONDA RIDGELINE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My local dealership, Wesley Chaple Honda, in Wesley Chaple Florida, cannot get the tool required to perform the recall /repair of the rusted gas tank belt support that the recall no. 22V430 refers to. I purchased the 2014 Honda Ridgeline in Butler, PA in 2014 and is considered the rust belt region which is causing the corrosion of the support. Honda claims there are not enough Ridgelines in Florida to supply the local dealership with the necessary repair parts and the special tool required to make the correction. The Honda Corp. customer support just says to take the vehicle back to the dealership for the recall, but the dealership here cannot perform the recall without the proper tool.

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