NHTSA Complaint #11550824 — 2021 FORD F-150

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11550824
Vehicle	2021 FORD F-150
Component	ELECTRICAL SYSTEM
Date of Incident	June 15, 2021
Date Filed	October 19, 2023
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2021 Ford F-150. The contact stated while starting the vehicle, the instrument cluster and the infotainment system reset independently, which affected the trailer blind spot setting while towing a trailer. The vehicle was taken to the local dealer, and to a second dealer, Kenly Ford, Inc. (500 S Gardner Ave, Kenly, NC 27542), to be diagnosed; however, the dealer could not determine the cause of the failure. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: SSM 50975. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 100.

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