NHTSA Complaint #11550787 — 2021 HONDA HR-V

The contact owns a 2021 Honda HR-V. The contact that after a rainstorm, the power lock system would not allow her to open the doors, and that the theft alarm system would activate independently. The contact stated that she had also been trapped in the vehicle when the power locks failed to unlock the doors. Additionally, while driving at undisclosed speeds, the doors would lock and unlock independently. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the battery needed to be replaced. The battery was replaced; however, the failure recurred after inclement weather. The contact returned the vehicle to the same dealer who diagnosed and determined that an electrical junction box need to be replaced and a portion of the wiring located under the headliner needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 9,000.