NHTSA Complaint #11699851 — 2021 HONDA HR-V

The contact owns a 2021 Honda HR-V. The contact stated that the instrument cluster was inoperable on several occasions and displayed erroneous information on other occasions. The contact stated that the failure occurred on colder days, with temperatures between 30-40 degrees Fahrenheit. Additionally, the contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted several times and was notified of the instrument cluster failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.