NHTSA Complaint #11550752 — 2019 VOLKSWAGEN TIGUAN ENGINE

Complaint Details

ODI Number	11550752
Vehicle	2019 VOLKSWAGEN TIGUAN
Component	ENGINE
Date of Incident	August 19, 2020
Date Filed	October 19, 2023
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

The contact owns a 2019 Volkswagen Tiguan. The contact stated that the vehicle experienced rough starts. Additionally, the vehicle drove rough and there was an oil odor present while driving. Upon inspection, it was discovered that there was no oil on the dip stick. The vehicle was taken to the local dealer who diagnosed that the turbo was faulty and needed to be replaced. The turbo was replaced but the failure persisted. The contact stated that the vehicle was experiencing excessive oil consumption. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 35,000.

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