NHTSA Complaint #11550664 — 2015 NISSAN ALTIMA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11550664
Vehicle 2015 NISSAN ALTIMA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

This is my 3rd Altima. The first 2 were amazing. This 1 is not. I bought it used from Shift.com with 73k miles on it. About 6-8 months later I started feeling something wrong in the steering. The shop I took it too said the lower control arms were in the rear were corroded and the bushing were going bad. Tried to get it repaired thru the extended warranty I paid extra for but that was a nightmare and we ended fixing it ourselves. Something was still wrong. I put new tires on it, still wrong. Changed out the struts on front and shocks on rear, new control arms,, bushings, sway bar links, and tie rods. New brake pads and rotors. Then I bought custom wheels and another set of new tires for it. Took it and had an alignment done. The shop said everything looked good. Not long after it started drifting all over the road and I started hearing a whining noise. The next shop said the electric hydraulic power steering pump was going bad. Again the warranty company only allows the shop to call in and handle any repair claims and then they make them sit on hold forever. This is my only transportation and I can't wait for it to break in order for the warranty to repair it. In the meantime trying to figure out what to do the car is getting harder to drive straight down the road. I turned left thru an intersection and ran over the center median blowing out a tire. In 2 other occasions I hit my new wheels on the curb because the steering wheel has excessive play in it. We ended up changing the power steering unit without help from the warranty. After some research I had the lower steering shaft replaced also. The entire suspension has been replaced(front struts 2x) and it only has 115k miles on it. It's had 3 alignments in 2 years and yesterday the man at Les Schwab said the rack and pinion has some play in it. As well as the upper steering shaft needing to be replaced also. Oh and the CVT transmission is now leaking.

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