NHTSA Complaint #11480289 — 2015 NISSAN ALTIMA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11480289
Vehicle 2015 NISSAN ALTIMA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I bought my car brand new in 2015 from a Nissan dealership. Few months after that the breaks started making noise. I took my car to the dealership thinking that I needed new breaks and learned that the breakes were fine and the issue was debris accumulations inside the breaks. Since then I had the same issue a number of times, roughly every 3-5 months depending mileage. Through the years I learned that this was a rather known issue with Nissan Altima 2015. The issue requires opening the breaks, cleaning, and then putting them back. Because this was a known issue, the dealerships fixed my car for free in the past. But last time, I took it to another dealership near my current location and they charged me almost $300 for cleaning the breaks. I'm reporting to see if it would be possible to investigate and find solutions for this recurring issue. I have several recipes dating back to 2015, not sure if they indicate details on the cleaning though.

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