NHTSA Complaint #11550630 — 2018 TESLA MODEL 3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11550630
Vehicle	2018 TESLA MODEL 3
Component	UNKNOWN OR OTHER
Date of Incident	August 20, 2023
Date Filed	October 18, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Received a Front passenger safety restraint system fault warning on my Tesla that went away but the service tech claims that they don't see that warning when brought to service center. I am concerned that they are not transparent or not seeing something that I clearly saw. Or if there is some software/technical glitch that displayed it. They were not clear on why it showed to me. The other issue is related to A/C compressor failing due to their software for cabin overheating. I had to pay for the A/C compressor to be replaced but feel that their software contributed to the problem.

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