NHTSA Complaint #11550506 — 2018 CHRYSLER PACIFICA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11550506
Vehicle	2018 CHRYSLER PACIFICA
Component	ELECTRICAL SYSTEM
Date of Incident	October 15, 2023
Date Filed	October 17, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Suddenly our Pacifica would not start and started cycling through over a dozen error messages. We were finally able to get the vehicle to start and took it to the dealership. They confirmed that the star connector needs to be replaced. After looking at many forums, this appears to be a fairly common issue among the early hybrid pacificas, to the point that I felt I should report here, especially given the recalls that have already happened due to the electrical system in the car. We just got the last recall done in August and already we now have a ~$1000 bill to repair the electrical system again. Please have someone look into how many of the pacificas need this particular connector replaced given the prevelance of people with the same issue online.

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