NHTSA Complaint #11550473 — 2023 TOYOTA TUNDRA

The contact owns a 2023 Toyota Tundra. The contact stated while driving at approximately 65 MPH, and at various speeds, the instrument cluster and the radio would stop functioning. The contact stated that the message on the screen stated that a PIN should be entered to be able to view the instrument cluster. The contact stated that the failure had become constant. The contact also stated that the emergency alert, or 911 alert feature, linked to the same system as the radio and instrument cluster also failed to function as designed. The contact had taken the vehicle to a local dealer however, the dealer could not determine the cause of the failure and stated that the system was operating as designed. The vehicle had not been repaired. Additionally, the contact had received notification of NHTSA Campaign Number: 23V566000 (Fuel System, Gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage for the other electrical system failures was approximately 17,000. VIN tool confirms parts not yet available.