NHTSA Complaint #11550315 — 2021 TOYOTA HIGHLANDER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11550315
Vehicle	2021 TOYOTA HIGHLANDER
Component	SERVICE BRAKES
Date of Incident	October 16, 2023
Date Filed	October 16, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The vehicle has accelerated suddenly when I apply the brakes. It has happened on multiple occasions in different circumstances. I was heading up a hill into a slow stop at a stop sign and once I applied the brakes it suddenly jolted forward for a second until I slammed on the brakes more over riding it. I have had the car for a week and thought it could be just happen stance but it has happened multiple times. The first time there was a car in front of me as I applied the breaks and it is terrifying as I almost crashed into them.

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