NHTSA Complaint #11706427 — 2021 TOYOTA HIGHLANDER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11706427
Vehicle 2021 TOYOTA HIGHLANDER
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

There is a Technical Service Bulletin (TSB-0059-23) issued for 2020-2022 Toyota Highlander Hybrid models addressing a braking issue. It happens every day. There are a lot of issues Some drivers reported a momentary transition from regenerative braking to hydraulic braking, particularly when driving downhill or turning with light brake pedal application. Toyota has provided a software update for the brake actuator control module to improve brake feel. If you own one of these models and are experiencing this issue, you can visit a Toyota dealership and request this specific TSB repair. Addendum: There is no charge for this fix if your vehicle is within the warranty period. The repair procedure under Toyota’s Technical Service Bulletin (TSB-0059-23) is covered by Toyota’s warranty, meaning the brake actuator control module reprogramming is performed at no cost to the owner.

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