NHTSA Complaint #11550256 — 2021 NISSAN SENTRA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11550256
Vehicle	2021 NISSAN SENTRA
Component	POWER TRAIN
Date of Incident	October 1, 2023
Date Filed	October 16, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The first week of October my car making a terrible sound. My husband took it to South point Nissan Austin Tx. My brand new car needs a transmission It has trouble shifting gears, Making a loud “jet engine” sound. The dealer promised a loaner and never came through with it. I’m driving it as little as possible. Bumming rides and walking while I await a transmission replacement. Yes you are welcome to inspect No prior warning as I stated it’s a new car with 36,700 miles. I have warranty but this transmission is not safe Will replacement be any better?? It’s same transmission.

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