NHTSA Complaint #11550139 — 2016 JEEP COMPASS

The contact owns a 2016 Jeep Compass. The contact stated while driving 20-30 MPH and depressing the accelerator pedal, the vehicle jerked significantly and hesitated to respond. There was no warning light illuminated. Additionally, the contact stated while pulling to the pump at a gas station, the vehicle shut off inadvertently. The contact stated that the failure recurred while attempting to drive from a complete stop, and while pulling into a parking spot. The contact stated that the vehicle would mostly shut off while driving at slow speeds. The contact stated that the vehicle had failed to start. Several unknown warning lights were illuminated. The contact was able to restart the vehicle after several attempts. The vehicle was taken to the dealer, where the solenoids circuit connector was replaced. However, the contact stated while driving 10-15 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the crankshaft sensor had failed, and the dealer informed the contact that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.